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As a leader in your organization, you probably accepted your position for some of the following reasons:
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• You are proud of the group that you represent, and wanted to get more involved.
• You would like to see the t-shirts you created get worn across your campus.
• You are creative, and have a great eye for a hot t-shirt design
• You want to be a T-Shirt Rock Star in the eyes of your organization.
• You wouldn’t mind if freebies are thrown in to reward you for your efforts.
• You know a great deal when you see it.
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Most of our customers are looking for a company that is approachable, reliable, with straightforward pricing that has no gimmicks. With a huge design database of over 30,000 images, ideas are easy to find. You can take the proven ideas that we have, and make them your own in a minimal amount of time. Your proof is emailed to you within 24 hours, and you get the credit for making it happen. This is why many t-shirt and special event chairs declare, "The Search is Over!” once they begin working with our friendly and helpful customer service representatives.
We realize that the Internet is a big place, and even though we are on the leading edge of technology with our website development, we feel that a personal touch is more than necessary when a customer orders custom shirts online. If there are any other questions that you have, feel free to give us a call!
FINDING A DESIGN:
You can search our database of over 30,000 t-shirt designs. They are sorted by Event, Organization, and there is also a Keyword Search. To get the best Keyword Search results, keep your search as general as possible. |
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ORDERING A PROOF:
WITH OUR DESIGN |
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ON OUR WEBSITE: Below the thumbnail enlargement of the image, select ORDER A PROOF. On the form, just let us know what changes you would like to make to the existing design. Click the submit form and your proof will be emailed within 24 hours.
OVER THE PHONE: Just call us from 10-6 (EST) We’ll walk you through the rest! |
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WITH YOUR DESIGN |
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ON OUR WEBSITE: From the Homepage, select ORDER A PROOF On the form, just let us know what changes you would like to make to the existing design. Click the submit form and your proof will be emailed within 24 hours.
OVER THE PHONE: Just call us from 10-6 (EST). We’ll walk you through the rest!
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REQUESTING A PRICE QUOTE:
WITH OUR DESIGN
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ON OUR WEBSITE: Below the thumbnail enlargement of the image, select REQUEST A PROOF. On the form, just let us know what changes you would like to make to the existing design. Click the submit form and we will call you the same day, or by the morning of the following business day if your quote is requested after 6 PM EST.
OVER THE PHONE: Just call us from 10-6 (EST). We’ll walk you through the rest! |
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WITH YOUR DESIGN |
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ON OUR WEBSITE: From the Homepage, select REQUEST A PROOF. Upload your design if you have an image to provide. Otherwise, just describe what you are looking for. On the form, just let us know what changes you would like to make to the design. Click the submit form and we will call you the same day, or by the morning of the following business day if your quote is requested after 6 PM EST.
OVER THE PHONE: Just call us from 10-6 (EST). We’ll walk you through the rest! |
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HOW TO ORDER:
IF QUANTITIES ARE KNOWN
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ON OUR WEBSITE: When ORDERING A PROOF or REQUESTING A QUOTE, just mention that you have final sizes on the NOTES portion of the form. We will call you for the sizing, and make delivery and payment arrangements over the phone. We will get your shirts to you as quickly as you need them…GUARANTEED!
OVER THE PHONE: Just call us from 10-6 (EST). We’ll walk you through the rest!
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HOW TO PAY:
CHECK BY MAIL: You have 30 DAYS TO PAY after your merchandise is received. Just secure your order with a personal or organizational credit card number at the time your order is placed.
CHECK BY PHONE: If your checks require only one signature, we can process a CHECK BY PHONE for your organization. Just give us a call with the check in front of you and we will walk you through the rest! We can also keep your information on file, which enables you to pay for any subsequent orders by simply giving us the next check number.
VISA/ MASTERCARD: Either pay for the order at the time of placement, or pay for a previously secured order by just asking us to charge the credit card number on file.
PRODUCTION TIME:
Whether you need your order in 2 days, or 2 weeks, Prographics will adjust the production schedule to accommodate your scheduling needs. We are approachable, flexible, and will take care of you no matter what your circumstances are.
ONLINE ORDER TRACKING:
Once your T-shirt order is shipped, you will receive an automatic email with the tracking number, status and progress of your order. You will know exactly what day to expect arrival of your shirts, allowing you to plan in advance.
PRICE GUARANTEE:
Prographics will compete vigorously for your business. If you receive an all-inclusive quote from a competitor that is lower than ours, just email it and we will discount it by 15%.
MONEY BACK GUARANTEE:
Prographics is committed to delivering quality apparel with high quality printing. If the custom apparel you receive differs from the proof that you approved, or if the garments contain defects such as holes, tears, or stains, then you may return your order for a full refund, within 7 days of receipt. Please contact us directly for a return shipping address if a return is necessary.
FREE T-SHIRTS:
For any order over 36 pieces, we will OVERPRINT and OVERSHIP every order by 1 or 2 pieces. Since we order extras to compensate for misprints, defects, holes and shortages from our warehouses, we cannot guarantee the exact sizes or quantity on our overprints, but we will never send you less than you ordered. You will not be shorted! |
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